GREAT ON THE JOB JODI GLICKMAN PDF

I was sitting at my desk having, yet, another daily panic attack working as a CSR for a durable medical equipment supply company. Management noticed how good I was with difficult chronic clients. Hoping to prove my worth and obtain a future promotion I did everything in my power to exceed expectation. Instead of a promotion, I got more work, more demanding clients, and ridiculous hours to accommodate my cantankerous accounts. I took it for two weeks, then ran out the door after management left for the day.

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I was sitting at my desk having, yet, another daily panic attack working as a CSR for a durable medical equipment supply company. Management noticed how good I was with difficult chronic clients. Hoping to prove my worth and obtain a future promotion I did everything in my power to exceed expectation. Instead of a promotion, I got more work, more demanding clients, and ridiculous hours to accommodate my cantankerous accounts. I took it for two weeks, then ran out the door after management left for the day.

We rarely think about how we say what we say. Communication is the most important thing we do. So, why is it that communicating is one of the hardest skills to master? Photo by rawpixel. The answer and solution are in chapter four. Glickman teaches you how to answer these questions in chapter seven.

Find the perfect solution in chapter eight. I found the solution to my issues in chapters three and four. No matter what your experience, position, or situation, there is a strategy to benefit your needs in Great on the Job. We can blame the boss or the corporate culture all we want, but we are not defenseless.

Glickman gives us concise game plans for almost any business situation. With plenty of anecdotes and the judicious use of subheadings, bullet points, text boxes, and multiple question-and-answer segments, Glickman breaks her strategies into digestible info bites. It is a quick, easy and interesting read. Jodi Glickman has built a successful business teaching college students and business professionals strategies for effective communication.

Instead, buy the book, and highlight the strategies you need to develop. Effective communication takes time and practice. Keep the book as a reference and practice until you can incorporate these empowering communication strategies like a pro.

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“Great On The Job” By Jodi Glickman, Communication Skills For Career Satisfaction

Jul 16, L rated it it was amazing Recommends it for: By too general I mean something jodk writing through two pages about things like the fact that you need to keep learning at all times. Jen rated it liked it Oct 02, Be generous—ask people if they have a minute to speak before chatting them up for fifteen minutes. It would help a lot for someone wanting to thrive in America corporate culture as it gives you great tips to guide your communication style. This book is not yet featured on Listopia.

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Jodi Glickman

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